Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern your use of the Harves Technology website and services provided by Kozza UK Ltd ("Company"). By accessing our website and submitting an inquiry, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our website or services.

2. Service Description

Kozza UK Ltd is the exclusive UK distributor of Harves Technology rainwater harvesting systems. We offer:

• Supply of modular LLDPE rainwater storage panels (1,000 litres per unit)
• Professional site consultation and capacity calculation
• Supply-only options or supply with professional installation
• Technical support and after-sales service

3. Inquiry and Quotation

When you submit an inquiry through our website, you will receive a tailored quotation based on your property details, roof area, and requirements. Quotations are valid for 30 days from the date of issue. To proceed with an order, you must accept the quotation in writing.

4. Payment Terms

Payment terms will be specified in your quotation and invoice. Standard payment methods include bank transfer and credit/debit card. A deposit may be required to secure your installation date. Full payment must be received before installation commences.

5. Delivery and Installation

We deliver throughout the UK mainland. Delivery and installation timescales will be confirmed in your quotation. We will make reasonable efforts to meet agreed dates; however, unforeseen circumstances may require schedule adjustments. The customer is responsible for ensuring site access and suitability for installation.

6. Product Warranty

Harves Technology rainwater panels are manufactured from UV-stabilised linear low-density polyethylene (LLDPE) and are designed for a service life of 10+ years. Our standard warranty covers:

• Manufacturing defects in materials and workmanship (10 years)
• Panel seals and structural integrity (subject to proper installation and maintenance)

Warranty does not cover:

• Damage caused by improper installation or maintenance
• Damage from physical impact, vandalism, or misuse
• Water quality issues or contamination unrelated to panel defects
• Normal wear and tear or weathering
• Modifications or repairs by unauthorized parties

7. Site Suitability and Customer Responsibility

The customer is responsible for ensuring:

• The property is suitable for rainwater harvesting (roof material, pitch, and orientation)
• The installation site can support the weight and footprint of panels
• Building regulations and local planning permissions are obtained
• Water is used for permitted purposes (irrigation, toilet flushing, cleaning)
• Regular maintenance is performed (filter cleaning, algae prevention)

We provide professional advice during site consultation; however, the final suitability assessment is the responsibility of the customer and their surveyor or installer.

8. Liability and Limitation

To the fullest extent permitted by law, Kozza UK Ltd shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business interruption
• Damage or loss caused by customer misuse, negligence, or third-party actions
• Failure of the system due to site-specific conditions or improper maintenance

Our total liability for direct damages shall not exceed the contract value of the goods supplied.

9. Cancellation and Returns

Cancellations must be made in writing. If cancelled before delivery, a cancellation fee may apply based on order status. Once delivered and installed, panels may not be returned unless they are defective. Defective products will be replaced under warranty terms.

10. Intellectual Property

All content, designs, logos, and intellectual property on our website are owned by or licensed to Kozza UK Ltd. You may not reproduce, distribute, or transmit any content without our express written permission.

11. Compliance with Laws

Customers are responsible for ensuring their use of rainwater harvesting systems complies with all applicable UK laws, building regulations, water authority requirements, and local planning rules. We recommend consulting with your local water authority before installation.

12. Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website and services constitutes acceptance of any changes.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: